Privacy Policy – Koa Contracting

Last updated: October 2025

Koa Contracting (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our Facebook ads, website, or contact forms.

1. Information We Collect

When you interact with our Facebook ads or submit a lead form, we may collect the following information:

• Your name

• Phone number

• Email address

• Property address or suburb (if provided)

• Any message or details you include in your enquiry

Facebook may also collect certain technical information such as your IP address, device type, and engagement data. You can review Facebook’s Data Policy here.

2. How We Use Your Information

We collect your information to:

• Contact you about your enquiry or request for a quote

• Provide you with information about our services (e.g., section tidy-ups, maintenance packages, fencing, or landscaping)

• Improve our advertising and customer service

• Maintain internal records for business and legal purposes

We will never sell or rent your personal information to third parties.

3. How We Store and Protect Your Information

Your information is stored securely and accessed only by authorized Koa Contracting team members.
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

4. Sharing Your Information

We may share limited information with trusted service providers who assist with:

• Marketing and advertising (e.g., Meta/Facebook)

• Customer communication and booking systems

These parties are required to handle your information securely and in compliance with applicable privacy laws.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal information (where legally permissible)

To make a request, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us

Koa Contracting
Palmerston North, New Zealand

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Facebook page or website with the updated date.